Privacy Policy

1. Who We Are

This website (www.lg-media.es) is operated by LemonGrass Communications S.L., a company registered in Spain with CIF B64644412 and registered office at Carrer Gran de Gracia 15, 2-1, 08012 Barcelona, Spain.
For any privacy-related questions, you can contact us at info@lg-media.es.

We are committed to protecting your privacy and ensuring that your personal data is handled transparently, securely, and in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Category Example Data Purpose
Contact Information Name, email, phone number To respond to inquiries and provide requested information
Business Information Company name, position, website For B2B communication and collaboration
Usage Data IP address, browser type, pages visited, time spent To analyze and improve website performance
Marketing Preferences Newsletter subscription details To send updates and promotional content (only with consent)
We do not collect sensitive personal data unless strictly necessary and with your explicit consent.

3. How We Use Your Data

Your personal data will be used for the following purposes:
• To respond to inquiries or contact requests
• To manage professional relationships with clients, partners, and suppliers
• To send newsletters and updates (if you have opted in)
• To analyze website traffic and improve user experience
• To comply with legal obligations

We will never sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:
• Consent (Article 6.1.a GDPR): e.g., for newsletter subscriptions.
• Legitimate interest (Article 6.1.f GDPR): e.g., for improving our services or ensuring website security.
• Contractual necessity (Article 6.1.b GDPR): e.g., for service agreements or project collaborations.
• Legal obligation (Article 6.1.c GDPR): e.g., for invoicing or compliance purposes.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
• Contact and communication data: retained for up to 2 years after last interaction.
• Contractual and invoicing data: retained for 6 years in line with Spanish accounting regulations.

6. Sharing and Transfers of Data

Your data may be shared with trusted third-party service providers who support our business operations, such as:
• Web hosting providers
• Email marketing or CRM platforms
• IT and analytics tools (e.g., Google Analytics)

All partners are GDPR-compliant and only process data under our instructions. We do not transfer data outside the European Economic Area (EEA) unless adequate safeguards are in place (e.g., Standard Contractual Clauses).

7. Your Rights

You have the following rights under GDPR:
• Right of access to your data
• Right to rectification of incorrect or incomplete data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time (for consent-based processing)

To exercise these rights, please email info@lg-media.es with the subject “Data Protection Request”.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

8. Cookies and Analytics

Our website uses cookies and similar technologies to:
• Ensure website functionality
• Analyze traffic and usage trends
• Personalize content and ads (if applicable)

You can manage or disable cookies at any time through your browser settings.
See our separate Cookie Policy for details.

9. Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Access to data is restricted to authorized personnel only.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on this page, with the “Last updated” date clearly stated.

11. Contact Us

If you have questions, requests, or complaints regarding your data, please contact:

LemonGrass Communications S.L.
Carrer Gran de Gracia 15, 2-1, 08012 Barcelona, Spain
Email: info@lg-media.es
Website: www.lg-media.es